Terms & Conditions

Medway E-commerce Website Terms and Conditions

Welcome to Medway’s E-commerce Website! Before you proceed, we kindly ask you to read and understand the following terms and conditions carefully. These terms govern your use of our website and any transactions conducted through it. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.

  1. Definitions

1.1. “Medway,” “we,” “us,” or “our” refers to Medway and its affiliates, including the Medway E-commerce Website.

1.2. “Customer,” “you,” or “your” refers to any individual or entity using the Medway E-commerce Website for personal or business purposes.

  1. User Accounts

2.1. To make purchases or access certain features on our website, you may be required to create a user account. When creating your account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and agree to accept responsibility for all activities that occur under your account.

2.2. You must be at least 18 years old or the legal age of majority in your jurisdiction to use our website. By using our website, you represent that you meet the age requirement.


  1. Product Information and Pricing

3.1. Medway endeavors to provide accurate and up-to-date information regarding our products, including descriptions, images, and pricing. However, we do not guarantee that all product information is error-free. In the event of inaccuracies, we reserve the right to correct and update any information on our website without prior notice.

3.2. Prices are displayed in the currency of your selected country or as otherwise indicated. They do not include any applicable taxes, customs duties, or shipping fees unless explicitly stated.

  1. Ordering and Payment

4.1. By placing an order through our website, you make an offer to purchase the selected products under these terms and conditions. We reserve the right to accept or decline your order at our discretion.

4.2. Payment must be made at the time of ordering, and you agree to provide accurate billing and payment information. We accept various payment methods, and transactions are processed through secure payment gateways.

  1. Shipping and Delivery

5.1. Medway strives to process and dispatch orders promptly. Delivery times may vary based on your location and chosen shipping method. We will make reasonable efforts to meet estimated delivery times, but we cannot guarantee delivery dates.

5.2. The risk of loss and title for products purchased from our website passes to you upon delivery to the shipping carrier. Any claims for damaged or missing items during transit must be reported to us within a reasonable timeframe.


  1. Returns and Refunds

6.1. If you are not satisfied with your purchase, you may be eligible for a return or refund subject to our Return and Refund Policy. Please review our policy for specific guidelines and procedures.

  1. Intellectual Property

7.1. All content on the Medway E-commerce Website, including but not limited to text, images, graphics, logos, trademarks, and software, is the property of Medway or its licensors and is protected by applicable intellectual property laws. You are prohibited from using, reproducing, distributing, or modifying any content without explicit written permission from Medway.

  1. Limitation of Liability

8.1. To the maximum extent permitted by law, Medway shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our website or products.

  1. Governing Law and Jurisdiction

9.1. These terms and conditions shall be governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in [Your Country/State].

  1. Modifications to Terms and Conditions

10.1. Medway reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms regularly to stay informed about any updates.

By continuing to use the Medway E-commerce Website, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us at [contact email]. Thank you for shopping with Medway!