Privacy Policy

Medway Privacy Policy


Effective Date: 1/01/2023


Thank you for visiting Medway (“we,” “our,” or “us”). We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our website and services. By accessing or using our website, you consent to the practices described in this Privacy Policy.


Information We Collect:

We may collect the following types of information when you interact with our website:

  1. a) Personal Information: This includes information that can be used to identify you personally, such as your name, email address, shipping address, billing information, phone number, and other similar data.


  1. b) Non-Personal Information: This type of information does not identify you directly and includes data such as your IP address, browser type, operating system, device type, and other anonymous usage data.


How We Collect Information:

We may collect information in the following ways:

  1. a) Information You Provide: You may voluntarily provide us with personal information when you create an account, place an order, subscribe to our newsletters, participate in surveys or contests, or communicate with us via email or other means.


  1. b) Automatic Collection: We may use cookies, web beacons, and similar technologies to automatically collect non-personal information about your interactions with our website and services.


Use of Information:

We may use the collected information for the following purposes:

  1. a) To provide and improve our services, products, and customer support.


  1. b) To process and fulfill your orders and requests.


  1. c) To send you important updates, newsletters, promotional offers, and marketing communications (you can opt-out of marketing emails at any time).


  1. d) To personalize your experience on our website.


  1. e) To analyze and monitor website usage and trends, and to enhance our website’s performance and security.


  1. f) To comply with legal obligations and enforce our Terms of Service.


Sharing of Information:

We do not sell, trade, or rent your personal information to third parties without your explicit consent. However, we may share your information with the following entities for specific purposes:

  1. a) Service Providers: We may share your information with trusted third-party service providers who help us operate, improve, and secure our website and services.


  1. b) Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.


  1. c) Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.


Data Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

Your Choices:

You have certain rights regarding your personal information:

  1. a) Access and Correction: You can access and update your personal information through your account settings.


  1. b) Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions in our emails or contacting us directly.


  1. c) Data Deletion: You can request the deletion of your account and associated data by contacting us.


Children’s Privacy:

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.

Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through our website or via email.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [Your contact email or address].
By using our website, you signify your acceptance of this Privacy Policy. If you do not agree with the terms outlined here, please refrain from using our website and services.